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The Good, The Bad and The Extremely Frustrating About The Physiotherapy Profession – 5 of the Most Frequent Physiotherapy Frustrations

Jason Bellefleur | December 15, 2016

A while back, we received an e-mail from Bahram Jam about 5 physiotherapy frustrations. For those of you who don’t know Bahram, he is the founder and director of APTEI (Advanced Physical Therapy Education Institute), an organization that offers physiotherapists evidence based clinical courses. He is a strong believer in growing the profession of physiotherapyContinue Reading »

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5.0

Based on 175 reviews

Bellefleur Physiotherapy

5.0

Julie Doner

12:38 04 Apr 24

I've been going to Bellefleur Physiotherapy for over a year now for treatment following a major hip reconstructive surgery. I can't speak highly enough about the care I received. Christopher approached my unique case with compassion, understanding, and determination. I was constantly amazed by his level of knowledge. He found creative ways to motivate me, like using a scoreboard of achievements to appeal to my competitiveness. My recovery was extremely challenging, but I never once doubted I'd make it to the finish line with Chris and the Bellefleur team in my corner. I'm almost sad to have "graduated," but I know the door will always be open for me, and I can't imagine going anywhere else. Thank you all!

Fuyiko Kuwahara

16:03 02 Apr 24

Christopher is an excellent physiotherapist; always kind and caring for the patients health.

Ginette Plouffe

14:05 02 Apr 24

The entire staff at Bellefleur Physiotherapy Orleans are so professional and kind.I had the pleasure of having Krystal Tandon as my physiotherapist. She is extremely knowledgeable, professional and friendly and in no time I was relieved of my lower back pain. I am the third family member to have consulted this clinic and we were all extremely satisfied.I would highly recommend this clinic.

Marjorie Newlands

15:43 01 Apr 24

I have only had one previous experience with physiotherapy and it left me unsatisfied. However, the experience I have had with Bellefleur Physiotherapy has been exceptional! It starts with the first contact, when you are matched to a physiotherapist. The first appointment is an hour long consultation, which provides you with a treatment plan and a clear picture of what you can expect as an outcome. The entire experience leaves you with a feeling of control and understanding of your treatment and the outcome. From first contact, to receptionist desk, to physiotherapist the whole operation is very professional, friendly and inviting. Well done!

Lynda Therrien

20:54 18 Mar 24

Anne Berkley

15:36 12 Mar 24

I reached out to Bellefleur Physio to find a BoneFit specialist to help me on my newly diagnosed osteoporosis journey. I was connected with Maggie Runnalls. Maggie has supported, guided and designed an exercise program that will address my new limitations. She is awesome. I also enjoy the privacy of the individual rooms rather than curtain dividers usually found in clinics. Warm and welcoming staff, next level treatment.

Nancy Lynn Janes

10:41 29 Feb 24

Quite impressed!!!I have been going to see Kyle Vaillant weekly at Bellefleur Physiotherapy (Rockland ON) since January 2024 and I am beyond satisfied. I have been to many physiotherapists and none can come close to the care I have received from Kyle.Kyle is very personable, has great energy, really cares and very thorough with assisting me for the reason I require physiotherapy.I highly recommend Kyle Vaillant and I would give 5+++ stars for the care and treatments I am receiving.Thank you Kyle!!

Anouschka Enders-Zigoumis

20:28 28 Feb 24

J'ai reçu d'excellents traitements de la part d' Eric. Il est très connaissant et il m'a proposé des exercices qui m'ont vraiment aidé. Il est attentionné et à l'écoute. Merci infiniment!

Michael Barkhouse

19:28 26 Feb 24

I began physio on my shoulders in early January of this year. I was experiencing pain in both shoulders, but more so, on my left side. I was introduced to Laura and started my therapy. Laura was very kind, patient and knowledgeable. I was appreciative of the fact she used a model of the shoulder on several occasions to assist with an explanation for the possible cause of pain. Laura provided me with some exercises to start strengthening my shoulder and as we progressed through the weeks, my shoulder began to feel stronger and most importantly, pain free. I am very satisfied with the service and I would definitely recommend Bellefleur to friends and colleagues.

Gaby Francis

22:02 20 Feb 24

I have been a patient at the Orleans Clinic for four weeks now! It has been such a positive experience! Very friendly receptionists welcome you! My Physiotherapist Yves is wonderful and caring, working to treat my neckpain,and I also started Accupuncture today with Eric who was also amazing!Also I love the direct billing part with my insurance - I only pay the difference!You do get VIP Treatment! Thank you to All of You!!!

Monique Bastien

23:29 10 Feb 24

Was NOT a believer in physio therapy. A frozen shoulder showed me that, the pain wasn't going to stop without it. Bellefleur Physiotherapy was recommended to me. It had been already 6 months of pain and suffering. Chris came to the rescue the difference it made from the second and third appointment was amazing. The receptionist are awesome ladies they take good care of you from beginning to end. No regrets I am now a believer in therapy and highly recommend this business you are in good hands here. Thank you Chris it still better every day.

CP Business

17:12 28 Jan 24

I’ve been training with Meghan from Bellefleur Fitness for about 8 months now.Wow! What a difference it’s made in my life.There are not many people that I’d get up for at 6:15am to exercise with but she makes it so fun and is very supportive and encouraging.I remember crying in the car before I walked in the first day. I had lost my confidence and thought I was physically too far gone to be able to get fit again.Meghan caught me… and this week I lifted several personal bests! Who would have thought I’d be bench pressing in my 50’s - and loving it!If you are unsure, give her a call. If you are scared, give her a call. If it’s time to do something for yourself, give her a call.It’s never too late and you are worth it.You won’t regret it!CathyCatherine Priestman

Paramee Kumkrong

17:39 08 Jan 24

Hello All, I have hardly written a review if I feel just right about the services.I broke my finger a year ago and I have not expected it will be recovered. However after 4 times at the Bellefleur physiotherapy (treated by Ms. Krystal), I can see that my little finger has been improved (flexibility and strength). I hope that after finishing the 6-treatments and hope over 80% improving.My lessons learned, Please don't leave your pain becomes a chronic and deteriorate your physical and mental health. I also appreciate the warm welcome, decent and kind manner of the operator lady and my physiotherapist.

Cheryl Joly

19:04 03 Nov 23

I've been meaning to write a review for a few months. I tore a leg muscle back in the spring which resulted in a lower back and hip issue as well. I worked with Jason weekly to repair the leg, back and hip for about 4 months and happy to say that all is better and healed. Everything about my experience in dealing with this clinic was superb. The admin staff at the front desk were very helpful and happy, Jason knew exactly the treatment I needed to get my mobility back and provided me with exercise sheets for use at home in between appointments. His clinic does do direct billing. I highly recommend Bellefleur Physiotherapy.

Samantha Brazeau-Wilson

14:27 31 Oct 23

I recently injured my back and contacted Bellefleur Physio for an appointment. They were able to fit me in the next day, and I was so relieved to be seeing someone.My PT Eric was very kind and knowledgable and provided his diagnosis with compassion. Communication was excellent during the whole visit, and he was great to answer any questions I had along the way.I have only just started my at-home exercises but am so impressed and thankful for the service provided by the team at Bellefleur. Thank you for helping me get on the road to recovery!

Sarah McAllister

11:55 23 Oct 23

Le support administratif et les physiothérapeutes sont excellents! Great admin staff and physiotherapists! I highly recommend :)

Gisele Potvin

12:10 02 Oct 23

I'm very satisfied with the excellent care I received from Faiz at Bellefleur in Orléans. He was meticulous in his assessment of my injury and honest about what I needed in terms of long-term care. I would highly recommend Bellefleur.

Luc and Gorica Bogunovic

10:58 13 Sep 23

Great experience at Bellefleur Physio! Reception staff was very kind, friendly, and helpful. I suffered from post concussion symptoms, and my physiotherapist Leo was there to help me with his great knowledge, professionalism and kindness, all the way through. The clinic itself is beautiful, inviting and impeccably clean, which I also appreciated. Highly recommend this place!!

Gilles Hebert

12:17 12 Sep 23

John Hroncich

12:16 29 Aug 23

Amazing staff all the way from the front desk to the physiotherapist. Can't say enough about whole team. Relaxed atmosphere and people who care. They want to see you get better.

Sahar

13:27 16 Aug 23

I love their customer service and their professional physiotherapists.

Stephanie Boulet

00:30 14 Aug 23

Great experience with my physiotherapist at this clinic. Will recommend and return as needed.

Michelle de Courville Nicol

14:20 07 Aug 23

Je suis très satisfaite de mes séances de physiothérapie, le personnel est professionnel, cordial, bien organisé, et sait ce qu'il fait. Je suis très satisfaite de leurs soins.

Yolande Auger

20:23 11 Jul 23

My experience at Bellefleur Physiotherapy was just perfect. My therapist, Kristal , was excellent. The exercises she prescribed and the follow-up she provided had me pain free in just a few weeks. Kristal, as well as all the staff with which I had dealings over those few weeks were all very knowledgeable, friendly and helpful, always.

Suzanne Bourgoin

12:34 06 Jul 23

Depuis quelques années, j’ai visité la clinique Bellefleur pour diverses raisons et j’ai travaillé avec 3 différents physiothérapeutes. À chaque fois j’ai été plus que satisfaite de leur service. Ma plus récente expérience est avec Érika et elle a été formidable. J’ai eu un accident et on m’a dit que ça pourrait me prendre un an pour retrouver ma mobilité. Après 7 visites avec elle, avec son encouragement, en appliquant ses recommandations, j’ai retrouvé 90% de ma mobilité. Je ne pourrais jamais la recommander assez. J’ai trouvé en elle, une personne chaleureuse et compétente.

Shalvi Jain

20:54 21 May 23

Edit to update:My review is for the clinic, as a client i deserved better specially when i asked for more help, i sent separate feedback to the physio who i think is a nice person and may help her in future better for pp clients and in communication so that expectations can be well managed.i never mentioned anything about the physio anyway however it seemed the reply to my comment was taken otherwise. Even with below feedback my only hope is to help pp clients better than i was. I was lucky to eventually get help and treated so i figured this clinic could use this feedback to serve better, no hard feelings, its just the way i felt after attending many sessions religiously and following the exercise plan i was given. You can either feel u r doing it all right and there's nothing to improve amd thats fine. If not maybe try to analyze how you can help pp clients better.Pretentious that the clinic cares, failed to help my DR issue and the owner's resolution was a weak advice to keep trying the same thing. Not for postpartum pelvic floor physio if thats your goal. Find someplace better.

Nathalie Dore

15:32 13 Mar 23

Nothing but wonderful things to say about my experience at Bellefeuille Physiotherapy! I was referred by my family doctor for pelvic floor physiotherapy, and let's be honest, I was far from thrilled at the idea of pelvic floor physio! Amanda Clément was amazing! She made me feel comfortable and I actually looked forward to my sessions with her. With her expertise, support and encouragement, I was able to resolve my issue within 5 sessions - and I was a huge skeptic going in. I wish I had gone to see Amanda earlier for help resolving my issue! Merci!

Lauren Abrams

02:58 03 Feb 23

If you are looking for a knowledgeable, attentive and personable physiotherapist I highly recommend Shalom at Bellefleur Physiotherapy. She really listened to my concerns and always provided clear and well informed answers to all the questions I had. She helped me a lot with my recovery process while also providing great conversation throughout my appointments.

Ronald Giguere

13:39 30 Jan 23

They are very good and helpful thank you

S S

15:14 16 Dec 22

I received a lot of help from my physiotherapist, Amanda, since I start to visit three years ago. She is very fun, positive, knowledgeable and willing to help. The tightness caused by sitting for too long has improved a lot after doing the stretches and training that she gave me. The clinic itself is well-organized and clean. The staff are very nice. Would recommend!

Natalie Yorke

18:27 13 Dec 22

I cannot recommend Amanda at the orleans location enough! She has helped tremendously with my postpartum recovery and I wish I had known about pelvic floor therapy with my first! Amanda was knowledgeable, kind and always kept me in the loop (the great conversations we had also made the experience better!)I went into my first appointment not knowing what/if I needed any treatment but I can confidently say my recovery was much easier after working with Amanda!Thank you again Amanda and the Bellefleur team!

Sylvie Bordeleau

18:20 03 Nov 22

I have only compliments for Bellefleur Physio in Orleans. From the courteous front staff who submit my claims (SO appreciate this) to the spotless environment, it is top notch. Although I had serious doubts that physio would help (I have been disappointed in the past), Dr Amanda Clement thoroughly explained the importance of pelvic floor strength, and that I should not have to accept what I assumed was early signs of aging — small leaks while sneezing or giving up on jogging, etc., The exercise videos she sent were clearly presented and explained and effective. Thank you so much for your expertise!

Alison Sarah

13:35 23 Oct 22

A wonderful business tucked away in Orleans. This is the best kept secret of Physio Clinics in Ottawa. Friendly staff, a space that was always clean, and ample parking.I worked with Amanda who is an absolute superstar. Initially, she helped me with my recovery post-surgery (appendectomy) and then later I went back for help with my TMJ/Jaw Pain since she was so helpful. I felt like Amanda could do it all and was a huge wealth of knowledge.Perhaps the best part is that my time with her felt like a team effort. She always provided suggestions of new things for me to try for pain management and homework in the form of exercises. I felt very engaged and involved in my own healing process with her support.I would definitely go back here for treatment, and highly recommend it to anyone interested!

Rick Doyle

19:11 20 Oct 22

I had a lot of pain in my right thigh and could barely walk even with a walker. Maggie quickly diagnosed my problem, and with a few visits, and lots of exercises in between, my pain disappeared. She also helped me to stand straighter! Thank you Maggie!

Nora Heroux

13:29 18 Sep 22

I have severe Arthritis in my hip and have been seeing Krystal Tandon since early January. The exercises that Krystal gave me to do have changed my mobility problems significantly. All the staff were so pleasant and professional. I would recommend Bellefleur to anyone with mobile issues. they are the best

Pete Hamilton

13:56 10 Sep 22

Krystal was super friendly and knowledgeable. Felt at ease and everything was explained in detail. Looking forward to my next appointments.

Simon Piché

12:11 21 Aug 22

I have been to other clinics and Bellefleur is simply the best one. Here’s why:The staff is knowledgeable, friendly and most of all I had the full attention of the therapist during my visits.I therefore highly recommend Bellefleur Physiotherapy.

Paula Hroncich

11:49 28 Jul 22

Excellent! Staff is amazing and professional. The physiotherapists are fantastic! I love Ruth - she is friendly, caring, easy to talk to and so helpful!

Carole Seguin

17:41 20 Jul 22

The Bellefleur physio experience: Dave is amazing! The staff is courteous and easy to joke with. Everyone is always smiling and willing to help.When I leave Bellefleur I feel like part of a family and I look forward to my next appontement.Merci de prendre tellement bien soin de moi. ☺️

Jean Richer

17:37 20 Jul 22

If you are looking for a great physiotherapy clinic, you must visit one of their many locations. I have been using Bellefleur for many years and I know that they are very knowledgeable, will always take care of you and will take care of your issue. You can rest assured that this family run business is looking out for your best interest! Very professional & customer service oriented. The other nice thing is that they keep expanding on their services. I highly recommend them!

Amanda Samson

19:20 26 May 22

I recently completed my pelvic floor program with Amanda. She was very kind, non-judgmental and supportive during my time with her. I had sling surgery recently but was still experiencing some pain and heaviness. She gave me lots of different exercises to do in a variety of situations. She councelled me regarding a second surgery. She suggested abit more time with physio to see if the surgery was really needed.....it wasn't, Pain is gone and heavinessis sooo much better. All the ladies and gents at Bellefleur Physiotherapy were amazing.

Sydney Logan

10:24 21 Apr 22

Nas Harbi

16:02 14 Apr 22

I had a great experience at Bellefleur. The Physiotherapist (Amanda Clement) was patient, knowledgeable and the treatment she provided to me worked perfectly.

Andreea T

16:36 29 Mar 22

Really appreciated my time at this clinic, and have nothing but positive things to say about everyone, from front staff to the PTs.I saw Amanda for pelvic floor physio and she is absolutely amazing!!! She is very client-centred and personable, and made me feel so comfortable and validated in my struggles. She meets clients where they are at and builds on their strengths to meet their PT goals. She also strives to continually be up to date on new research and ways to support her clients, which is so lovely!! Highly recommend her for anyone struggling with any pelvic floor issues, particularly after having a baby

Melissa Perrier

14:38 04 Mar 22

I can't say enough great things about Bellefleur! Their clinic is beautiful, warm, inviting, and always 100% immaculate. Their reception staff is friendly and extremely helpful too! They are always on hand to help get my paraffin treatment going before my appointment even starts, which is awesome.Amanda is an amazing PT too--she is client-centred all the way and always able to quickly change gears or offer new treatments or strategies depending on what kind of day I'm having. You'll be lucky if she's on your team!When I was unsure about whether or not a new piece of equipment would be safe for me to use, Meghan and Jason not only lent me one that belongs to the studio but also personally drove it to my house and picked it up a week later, all at no cost to me. This is absolutely above and beyond any type of customer, client, or patient care & concern that I have ever experienced and I am forever grateful!

Denis Chatterton (DJ PPLMove)

21:51 27 Feb 22

A great staff all around. I spent my time with Kyle V and he was great. Friendly, knowledgeable about what I needed to resolve my issues. While I hope I have completely resolved my issues I would for sure return to Bellefleur for any future treatments.

Cedric Martel

15:28 31 Jan 22

Great service by the team at Bellefleur Physiotherapy, in only 3 session i got my shoulder fix up! They are very professional!

Johanne Chartrand Pigeon

18:54 27 Jan 22

This is a great place to receive physio care. Space is extremely suited for the purpose of all the exercises one must do. The staff is friendly, understanding, patient, and professional. I would not hesitate to recommend!!

cpfromthev

18:30 02 Dec 21

Ruth is simply one of the nicest, most genuine persons I've met. She is the bomb diggy, and has helped me and my daughter in the past. Thank you Ruth! You are the reason why we keep coming back. Bellefleur is very lucky to have her on board. Owners have to keep Ruth happy. If you do, your customers will be happy. Do it!

What If?

22:48 16 Nov 21

Margaret Runnalls was one of the kindest and skilled physiotherapists I've had the pleasure to help me. Although I couldn't quite pinpoint my issue, she asked as many questions as possible to support me during assessment and afterwards. Thanks again :).In general the place is slightly more costly than other physio places, but for the quality no bad price!!!

Valerie Kuzmina

14:34 30 Oct 21

I had an absolutely excellent experience at Bellefleur Physiotherapy. After being diagnosed with subdeltoid bursitis last December, I had tried another physiotherapy clinic that really fell short of my expectations. At that location, I felt like I didn't matter...I was being "juggled around" by my physiotherapist with two or sometimes three other patients at the same time, and I felt like I wasn't getting the care I needed to heal properly.All of this changed drastically when I switched to Bellefleur Physiotherapy and started seeing Dominique for our physiotherapy sessions. From the first appointment, he demonstrated a very professional, caring, and supportive attitude, and prepared a plan right away to help manage my symptoms. He provided a realistic plan for when I could start to feel better, and answered any questions I had, all while making me feel like my pain mattered.It's been almost a year since I was diagnosed with subdeltoid bursitis, and I am so happy and grateful to report that my symptoms are a lot better, and I have Dominique to thank for this. He was an absolutely excellent, professional, and friendly physiotherapist and definitely exceeded my expectations, and I strongly believe that he deserves to be recognized for the care and attention that he provides for his patients. I would not hesitate to recommend him to any person I know who is struggling from pain and needs help dealing with their symptoms, since he is clearly someone who goes above and beyond in his work and really cares about helping people get better.All in all, I highly recommend Bellefleur Physiotherapy for anyone looking for excellent care in regards to managing their injuries and pain.

Dwayne Walker

14:27 05 Oct 21

Friendly and helpful staff. My physiotherapist, Dominique, was excellent. I highly recommend Bellefleur.

Darren Downey

02:00 02 Sep 21

Great experience, finally got relief from my tennis elbow after a year of living with the pain. My therapist, Maggie Runnalls, was a joy to work with, providing a relaxed yet professional and ultimately effective experience.

Jacques Laurin

18:33 12 Aug 21

Very satisfied with the service received from Maggie. Professional and she makes you feel at easy.Thanks

Laura Ladouceur

20:49 11 Aug 21

I have been suffering from a pain in the upper leg up to my butt check. After listening and analyzing my issue, Maggie prepared a program for me. I have to admit that it worked. I will definitely go back to Bellefleur Physiotherapy again (well maybe not because that would mean I am suffering again - LOL).

Phil Smith

17:55 11 Aug 21

I came to Bellefleur with some issues related to one of my knees that was impacting my golf game. I met Maggie R who completed a thorough review of my strength and flexibility, then narrowed down my problem to a need to strength building. With a series of exercises to be completed every day, combined with weekly visit for some hands on physiotherapy, I was back to my normal game in a very short period of time. Maggie was focused, diligent and friendly - highly recommended.

Katrina Hembruff

18:31 13 Jul 21

I saw Amanda at Bellefleur for postpartum care following my c-section and I can’t recommend her enough! Amanda is so professional, knowledgeable and personable. She made me feel so comfortable and helped me to gain the confidence I needed. The front desk staff at Bellefleur are also so kind and professional making for a great experience overall.

Jasmine Ouellette

18:25 11 Jul 21

I'm extremely thankful for Maggie, Physiotherapist at Bellefleur Physiotherapy, for helping me through a painful hip issue. Maggie's passion for her work was evident in all of the appointments that I attended. She took the time to fully address the issue which caused my discomfort and developed a targeted plan to help me achieve my goals. I noticed a major improvement after only a few appointments and within a few months, the pain was gone completely. In addition, the administrative team is very friendly and professional.

Valérie Roumelis

17:26 20 Jun 21

After breaking my leg this winter and having surgery I chose to see a physiotherapist at Bellefleur to get me walking again. I selected Maggie Runnals due to her availability that conveniently suited mine and I was amazed at the experience. First, I explained how insurance and cost were an issue for me and how I would like to minimize my visits as much as possible. Maggie prepared thorough exercise plans including levels of difficulty for me to increase and change my exercises as I improve without having to book additional visits. In addition, all the plans were provided virtually so I could keep track of my progress and visually see how to movements should be performed. 2 visits later, I am glad to say I have returned to me usual activities pre-broken leg! I will continue to see Bellefleur physio and in particular Maggie Runnels should I require their service in the future

Anna Perron

17:59 27 May 21

When I first reached out to Bellefleur Physio I was in lots of pain. My neck and lower back were a constant problem. With my first virtual appointment with Jason and some of the suggestions and exercises he provided made a difference right way. I can now say that I have been able to do things that I enjoy such as gardening and walking regularly without pain. He has given me the tools to relieve the pain that would often limit my day to day activities.I would recommend Bellefleur Physiotherapy to anyone that is experiencing any physical pain. Reach out and you will be happy that you did!!

Carole Richard

15:39 14 May 21

Very welcoming.It’s the nicest physiotherapy clinic I’ve seen & I’ve been to a few being over 70..They take the time to listen to your problems without being rushed .Enjoyed separate rooms more private & very clean.Friendly staff.

Kiza Sauve

12:26 12 May 21

Maggie was the first physio that has ever "gotten" me. She understood my needs and ensured that my homework was appropriate for my personality. (I struggle with doing physio homework. She figured me out and worked with me!)I've never been sad to be finished a treatment. I'll miss you, Maggie! :)

Yama Rezai

18:54 05 May 21

Awesome experience with Ruth. She helped with my sport injuries shoulder, lower back and knee. Highly recommend her for any type of injury.

Morris

12:44 28 Apr 21

The staff and environment are great! Very professional and friendly, under the current circumstance they take appropriate precautions to be safe while delivering reassuring care and treatment.

Yolande Larocque

13:50 16 Apr 21

Je suis une cliente très satisfaite.Amanda très plaisante, très douce, calme elle a de très bonnes idées pour soulagé la douleur. Je suis prêt à y retourner quand j'en aurai le besoin.N'hésitez pas à faire votre rendez-vous.Yolande

Sarah Killoran

18:50 06 Apr 21

What a lovely experience all around - a great office, clean, homey and well organized. Wonderful staff who are pleasant and engaged. I love that you can bill direct to my insurance. I have just started working with Maggie and it's been a real pleasure so far. She is very thorough and has put me at ease, especially in regards to a psoriasis flare up that has made me very nervous about having any treatment that involves baring my skin. Thank you so much. I look forward to continuing with your business.

Yoko Osaka Griffin

13:42 02 Apr 21

I highly recommend Bellefleur Physiotherapy in Orleans. Maggie was my therapist and she is very skilled and knowledgeable. Thanks to her attention to detail in every session, I was able to recover very quickly. I was amazed by how much improvement I had in each visit. Most of all, she is very kind and encouraging, and she made the recovery process surprisingly enjoyable!The staff are friendly, having private rooms was nice, and the online platform for exercises was very useful. As well, they are very careful to observe all Covid-19 protocols. Overall, it was a great experience, and Maggie was excellent!

Sandra Bard

13:37 02 Mar 21

I have nothing but wonderful things to say about Bellefleur Physiotherapy. The office staff are kind and very professional. The clinic is clean and well maintained. I have no fears attending my appointments, even during COVID.

Tom Rizk

18:31 26 Feb 21

Asked for a specific treatment and Dave was able to manipulate my neck and reduce my neck pain. Dave instructed me on some exercises to do at home to continue reducing the pain. Thanks for the help.

James Boutros

12:07 19 Feb 21

I have been visiting this clinic over the past few months due to multiple injuries. I was paired with (Dave , owner). After the first few sessions I immediately felt relief in the affected areas. His experience and expertise quickly pin pointed the source. Definitely the best physiotherapist I have dealt with. His dry needling techniques are second to none.Thanks for everything Dave. What a great family owned business.

Chrisann R

14:35 10 Feb 21

I found Amanda while searching for a pelvic floor physiotherapist. Once we had that under control, we moved onto issues with my hip (both connected, of course!) and I must say that I have not felt this good since 2010, when I injured my hip! She did some work on my hip while in the clinic, she gave me exercises to do at home, and she encouraged me to get out walking - with all of her help and advice, I feel fantastic!!Also, the front desk staff is amazing. Kind, patient, courteous, welcoming.Fice stars, Amanda and Bellefleur!

Louise Forgues

20:49 15 Jan 21

Given my circumstances during the Pandemic, I needed virtual physiotherapy for my injured right hand and broken finger. Eric Methot-Curtis proved to be the perfect "virtual" physiotherapist. His in-depth knowledge and clear communications style made for excellent, productive sessions. And he was always available, even on the weekends! Highly recommend Eric and the Clinic!

Michel Cote

21:49 30 Dec 20

Highly recommend. Very professional ,dedicated and friendly.Amanda was amazing. Got me back on my feet in no time.Thank You so much.

Francine Poapst

16:29 23 Dec 20

I have had two knee replacements since 2019. Dior was my physiotherapist during that time. She has helped me a lot. Dior is very professional, explained every exercise thoroughly, making sure I did them properly. I would recommend her to anyone requiring physiotherapy.

Marita Smith

22:46 22 Dec 20

Tosh Pam

19:21 07 Dec 20

I highly recommend this place as I was assisted with respect and care. The private rooms are awesome for one on one care unlike other places that take care of you in open areas with curtains and you hardly know who is the therapist. It was hard to let go as I will miss the friendly staff and a therapist who loves engaging in a conversation. Please don’t look elsewhere, this is the place.Thanks Dave and your team!!

Patricia Cote

15:01 05 Dec 20

Since getting a total knee replacement on October 26/20 I have received 7 physio treatments from Dom at Bellefleur and have seen immense improvement. I will be continuing physio treatments here for some time but am sure of positive results in the end. He is extremely knowledgeable and well educated in his field, and answers any and all questions. If you do everything they tell you to do you will be back on your bike, doing proper squats in the gym and/or playing pickle ball, etc. All the staff is very polite and friendly and do their best to accommodate you in any way. I highly recommend them for your physio needs. Thanks Dom!

Steve Weatherall

16:46 22 Nov 20

Many thanks to the Bellefleur Physiotherapy team, especially Dior and Dominique for being so caring and knowledgeable in my path to a complete recovery. I have been to another physio clinic several years ago that had left me very cold to the physio therapy process, but this clinic stands heads above everyone else. Once again many thanks for your compassion and professionalism.

brad cosman

16:38 15 Nov 20

Great experience! Reached my goal and surpassed my expectations. Amanda was very knowledgeable and easy to work with! Highly recommend her services!

Claude Brisebois

13:39 27 Oct 20

Excellent service! Ruth is very knowledgeable and was able to address the issues quickly. The exercise program is exactly what I needed to resume to my usual activities. Highly recommended!

Reading Corner Coin de lecture

16:55 15 Oct 20

What am amazing experience. I had never been to a physiotherapist and Bellefleur made me feel extremely welcomed. Diore my physiotherapist was exceptional and understood my needs and was able to address them on every visit.I will definitely know who to call the next time I need help!!

Theophile Teguim

14:29 24 Sep 20

My son had the Osgood Slatter disease and he could not play his favourite sport anymore ( soccer). I found Bellefleur Physiotherapy over the net and in only 6 or seven sessions, my son could walk and run without pain.The team is welcoming and very professional. The socail distancing was always observed. On particular Lady named Dior really impressed me by her professionalism. She knew how to connect with my son and provide him with specific activities based on his interests.My son , 2 months earlier, could not play soccer. He in back at school and on the fields. Thanks Bellefleur physiotherapy!!

Claudette Samson

18:50 21 Sep 20

Tendinitis of my shoulder had gotten progressively worse and ONLINE physiotherapy with Amanda Clement eliminated the excruciating pain I had been living with for a few months. Amanda’s plan for my treatment was to go nice & slow at the onset, choose very specific exercises, modify them when warranted and/or introduce new ones. A written description of these exercises was sent to me by email along with videos showing the correct method to do them. That was a tremendous help. Amanda listened attentively to my concerns, answered precisely all my questions, reassured me and gave me confidence. I owe her a debt of gratitude and I recommend her wholeheartedly. She is a true professional, calm, very knowledgeable in her chosen field, reassuring and trustworthy. What is also very impressive is that my treatment with her was done exclusively ONLINE.

Sarah de Grasse

18:36 17 Sep 20

This place is wonderful, the staff there is friendly and welcoming. Amanda was my therapist and she was knowledgeable, kind and nothing but wonderful! I would go back again if I ever find myself in need of physio again!

s a

12:34 27 Aug 20

Bellefleur Physiotherapy in Orleans is great! I have had two physical setbacks over the past two years and Amanda has been phenomenal. She is professional, skilled and really takes the time to understand your individual needs to ensure the highest level of care. The entire team there makes the process of recovery and continued good health easy and attainable with they tailored exercise programs, prompt follow ups and flexible appointments. Thank you Amanda and the entire Bellefleur team! I highly recommend this clinic.

Matt H

14:21 21 Aug 20

When I broke my elbow in a bicycle crash earlier this summer I had to watch as my summer rock climbing goals seemed to melt out from beneath me. I started working with Amanda Clément (PT) just two weeks after my accident and, thanks to her diligence, attention to detail, and empathic abilities, started seeing improvement almost immediately. She performed a very thorough assessment and prescribed a perfectly tailored exercise program. Our sessions were by far the most painful experiences in physiotherapy of my life but, ultimately, they were exactly what my arm needed. Just seven weeks after hammering into the pavement, I went climbing for the first time without issue. Amanda truly loves what she does; this is most apparent by her level of investment in her clients' healing. Thanks again, Amanda :)

Steve Sheffield

20:43 05 Aug 20

Amanda assessed my back issues pretty quickly as to what the issue was and provided a few exercises for me to try. Realizing what the issue was she helped me strengthen secondary muscles that supported my bodies movement and alleviated the stresses I had been having. I can sleep better at night and function better during the day knowing better about how my body works. Chiropractic and massage therapy helped the symptoms but couldn’t fix the issue. Amanda did fix my problem and I thank her for her help.

Gary Poitras

23:43 04 Mar 20

Bellefleur Physiotherapy has become our family's choice of therapists based on our unique individual physiotherapy requirements. They take the time to assess your injury and educate you through various platforms, the type of injury and impact the injury has on your physiology which leaves you with a better understanding. They customize programs taking into consideration the individuals mobility limitations and pain tolerances. From the professional personnel in the reception area, to the caring and knowledgeable therapists, I am very comfortable in saying that they have had a positive impact on my sciatica recovery. I do highly recommend Bellefleur Physiotherapy to those who prefer a more competent, knowledgeable, compassionate and professional physiotherapy experience.

Edson Joachim

06:14 04 Mar 20

Since I started seeing Dave at Bellefleur physio my body has started to feel younger. I can play sports the way I used to. On top of healing, everyone that works there has a great and friendly attitude.

Arlette Adomou

23:57 03 Mar 20

J’apprécie beaucoup la clinique Bellefleur Physiotherapy à cause du professionnalisme des phytothérapeutes intervenant en son sein. Je veux spécialement apprécier le professionnalisme de Amanda. Elle m’a donné de l’espoir quant au mal qui m’a amenée à cette clinique. J’étais au bout du désespoir à cause de mon mal du bas de dos. Mais depuis qu’elle a commencé par me donner des soins, je me sens de mieux en mieux bien. La douleur est presque partie en moins de 2 mois de soins. Et j’ai repris espoir. Amanda a un professionnalisme de quelqu’un qui a plus de 15 ans d’experience dans la pratique, alors qu’elle est jeune dans la profession.Je suis fière de choisir la clinique Bellefleur Physiotherapy Orleans(ON) pour mes soins

judy kilger

03:06 21 Feb 20

I had a pain on my side that wouldn’t go away. After having several tests and X-rays my dr wanted me to see a physiotherapist.Jason set up an exercise program to target my problem area and I immediately began to feel better!I highly recommend this physiotherapy clinic. Very professional and positive team!

Paul Burggraaf

16:48 09 Feb 20

I was experiencing pain in the right side of my neck running down into my shoulder for about two months. Finally, I decided I had to stop popping pain pills and start looking for physio. I checked out the online reviews for several centres and found the positive responses for Bellefleur Physiotherapy. I'm glad that I did! It's true, all the staff are very nice and always have a smile for you, a positive experience once you walk in the door.My physiotherapist Amanda, was fantastic, outgoing personality but serious when it came to being there to help! She quickly narrowed down the problem and by the second visit my pain was gone!. She worked with me providing a treatment of exercises, along with massaging out the knots. She was very concerned that I progressed each week and changed up the routine. Amanda even suggested what my personal trainer at the gym could look for, along with future neck and back muscle building in my exercise sessions.Bellefleur Physiotherapy provided what was in my best interest and didn't push extra sessions. I do plan to return for follow up given my positive experience with them.As a side note, if you are a dog lover you will love the stories about Amanda's two dogs, I certainly did.

Lori Henderson

00:37 08 Feb 20

Having had chronic elbow tendonitis that suddenly worsened over the summer, I decided to try Bellefleur Physiotherapy on the advice of a friend. I had experience with physiotherapy elsewhere, and I was unsure about trying physio again because I have an underlying condition that seemed to interfere with healing in the past. However, my experience with Bellefleur and physiotherapist Dior has been very positive! The staff are friendly and Dior is very professional, gentle, and knowledgeable. My elbow gradually improved and has recovered the strength and mobility that it has not had for a very long time. I am thrilled that I can do so much without any pain, and I unreservedly recommend Bellefleur Physiotherapy and Dior.

Ed Brake

14:31 12 Jan 20

As an injured Veteran, I have had to use Physiotherapy frequently in my career and I have discovered that Physiotherapy practices are not all equal.A fresh approach to Physiotherapy where the patient receives a full 30 minute manual therapy in a private room is something that I have never seen elsewhere.Jason & Dave Bellefleur have raised the bar in Physiotherapy and we all benefit from physiotherapy which puts the patients interests first.

Suzanne Blais

11:25 07 Jan 20

Relaxing professional environment. You enter sore all over and you leave all warm and fuzzy. Great location and even greater staff!

David Mina

18:16 12 Dec 19

Ruth is simply amazing. A friend told me wonders about Ruth and I thought my friend was exaggerating, but after only a few visits I have made more progress than I did at my previous physio where I went for 5 months. If you have been struggling with pain, you need to go see Ruth.

T P

13:10 12 Dec 19

Dave the miracle healer was amazing! I had shin splints and IT band issues and I was fully recovered after 3 treatments!

Marc S

22:17 09 Nov 19

The best clinic and therapist in the world. They care and do not let you hanging with Dr Ho's stuff and do nothing like the other clinics. They take great care of you, give you a treatment plan and provide excellent hands on treatment. My family and I have been with them literally since day one. I have seen them grow and evolve through the years with the same level and even better customer service which is sometime hard to do but they did. They are also involved in the community. One of the brothers also provides dry needling sessions. Dry needling is hardcore stuff but it helps a lot and you have better results I believe. Tell them you want to book a voodoo session with Dave and they'll get it. I am honest in telling you that it hurts like hell but provides amazing and fast results. They saved and helped both of my sons with bad leg fractures and commotions. On my end they also saved me from being paralyzed sending me immediately to the ER when they noticed something wrong with my spine.

Dana Paul

12:47 28 Oct 19

High level of professionalism from the front desk to the one-on-one with the physiotherapist. All concerns were addressed and all goals evaluated and re-evaluated as I progressed with the exercises and sessions.Office is clean and well managed, rooms are a good size (although they make good use of the hallway for extra space for movement), parking is abundant.

Melissa Snowdon

13:56 03 Sep 19

I had a great experience at Bellefleur Physio in Orleans. Very flexible booking hours and great staff. Shira was great. I will definitely be returning there for any other physio needs.

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